Find answers to your most pressing questions about our programs and services.
Q: What conditions does Madrona Recovery treat?
A: Madrona Recovery is a psychiatric residential treatment facility that addresses mental health and substance use disorders in a 24-hour care setting. We also help youth that need to go through substance withdrawal management (detox) in a safe setting with medical support.
Q: What if a youth doesn’t have substance use, are they appropriate for Madrona Recovery’s program?
A: Yes, we serve youth that range from having no history of substance use, some mild experimentation with substances, to youth that have severe substance use challenges. Our individualized treatment plans will help cater both group and individual treatment to the needs of each youth.
Q: What age youth does Madrona Recovery serve?
A: We serve teens between the ages of 13 and 17 years. We are able to serve 18-year-olds in some circumstances.
Q: What fun activities do youth engage in while at Madrona Recovery?
A: Our goal is to mix fun activities throughout the daily and weekly schedule to encourage engagement and breaks from the clinical programming for our youth. We promote an attitude of joyful recovery in our program where youth get a break from the stressors of everyday life and get to experience being a kid and having fun with peers in a safe environment.
Some examples are: Themed Spirit Weeks with various fun activities and the Madrona Olympics where youth do a variety of fun activities and experience healthy competition.
We offer a “Seeking Joy” group where youth explore activities that may bring them joy and that could become new hobbies. “Self-Care” group is a space where youth can engage in self-care and learn to build pro-social behaviors.
Youth also engage in daily Community Meetings to begin the day and set intentions. When they are ready to transition from our program, we facilitate a “Good-bye Circle” to honor and celebrate their achievements.
Q: How long is the program at Madrona Recovery?
A: Most youth will need about 6 weeks to reach the goals of their treatment plan in our program, but we individualize treatment based on the clinical needs of each client and family. Successful stabilization, safety planning, and family engagement are all components of our program that help determine the length of time in the program.
Q: Do youth need to be willing to come into Madrona?
A: Many of the families who reach out to us are supporting a youth in crisis who may feel hesitant about treatment. Because Madrona is a voluntary program, it works best when the youth is somewhat open to participating. It’s very common for teens to feel unsure. We are happy to speak with both caregivers and teens to answer questions, address concerns, and help prepare you for a positive treatment experience. Our facility is secure, meaning that youth cannot leave without their guardian’s approval and a safe plan for pick up.
Q: Is a referral needed for admission to Madrona Recovery?
A: Insurance companies often require referrals as well as clinical documentation related to a client’s care. We are happy to help gather the required information to expedite the process. You can access our referral form here: Madrona Recovery Referral Form
Q: Do you accept insurance?
A: Yes, we accept insurance, and we are willing to coordinate self-pay plans as well. We will need plan information to complete a benefit verification to confirm coverage. We work with both commercial and Medicaid insurance plans.
Q: What belongings can youth bring with them to Madrona?
A: You can view our packing list on our website, this outlines what items are permitted and restricted. Restrictions are always to maintain safety for all youth in our program.
Q: What therapeutic activities do youth engage in while at Madrona?
A: Youth participate in group therapy throughout the day as well as weekly sessions of each of the following: individual therapy, family therapy, psychiatry, nursing assessment, and drug and alcohol counseling (if applicable). Clients also benefit from ongoing coaching by milieu staff on skills of daily living and individualized behavioral interventions.
Q: How do youth visit with family?
A: Family visitation is conducted virtually through the Microsoft Teams application or Zoom if you prefer. Virtual visits are typically weekly for 20-30 minutes. During intake, you will be able to schedule those visits.
Q: Can youth continue schoolwork while at Madrona?
A: Yes, we have an Education Coordinator who collaborates with the youth’s home school to ensure they stay current with their schoolwork during treatment. We require a signed release of information to communicate with their school. It’s helpful for youth to bring their chrome book, tablet, or printed materials from school. The Therapist and Education Coordinator will work together to ensure that time for schoolwork is balanced with our focus on therapeutic activities.
Q: How are family members involved in the treatment process?
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Q: Do youth have their own bathroom?
A: No, the bathrooms are shared between the community, but are all single occupancy with one shower, one sink, one toilet.
Q: What happens when a youth is close to completing the program?
A: Our case managers and therapists work with parents/guardians to ensure aftercare plans are in place before discharge. This involves scheduling outpatient or intensive outpatient appointments or making referrals based on the treatment team’s clinical recommendations. In addition, family meetings facilitated by a therapist support youth working with parents/guardians on a home agreement that focuses on safety and follow through with aftercare that will support ongoing recovery.
Q: Do you have a waitlist for admission?
A: Like many residential programs, at times we have a waitlist. We do our best to expedite referrals so youth and families can access our services quickly. Please call us directly at 503-749-0200 Ex. 1 for the current estimate of time from referral to admission and we can get the process started.
